Shipping policy
Welcome to Elysian Garden Floral Co. We ship carefully packed farm and garden products from Colorado and do our best to balance plant quality, weather conditions, and safe transit timing.
Order processing
Orders are processed in the order received unless otherwise noted on the product page.
Because many of our products are seasonal, perishable, or weather-sensitive, processing and shipping timing may vary by product type.
Product-specific shipping
Different products may ship on different timelines.
Rooted cuttings and other live plants
Live plant orders ship during safe weather windows. If weather conditions are too cold or otherwise unsafe for transit, we may delay shipment until conditions improve.
Tubers
Tubers ship during their stated seasonal shipping window.
Seeds
Seed orders generally ship more quickly and are less weather-sensitive.
Bouquets and arrangements
Fresh floral products may have separate availability, fulfillment timing, and local delivery or pickup terms depending on the offering.
Combined orders
If an order contains multiple product types, we may hold the shipment until all items are ready, or we may split shipments at our discretion depending on timing, weather, and product needs.
Shipping carriers
We use available carrier options based on destination, timing, and order type.
Address accuracy
Please make sure your shipping address is correct at checkout. We are not responsible for delays, losses, or delivery problems caused by incorrect or incomplete addresses.
Tracking
When your order ships, you will receive tracking information by email.
Weather-related holds
For live plant orders, shipment timing may be adjusted for weather safety. More details are available on our Weather & Live Plant Shipping page.